Ambulatory Scheduling Coordinator: Patient Access

MU Health Care; Columbia Township (MO); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Tuition assistance

Discounts

Job summary

MU Health Care is seeking a Scheduling Coordinator to organize and maintain a scheduling system, coordinate pre-op and follow-up appointments, and adapt to emergencies in a fast-paced patient-centered environment.

The role requires strong communication, meticulous record-keeping, and teamwork with patients, providers and staff to ensure timely surgical scheduling and optimal patient experiences.

Qualifications

• High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
• Three (3) years of scheduling, clerical, office, or healthcare related work experience.

Responsibilities

• Organize, implement, and maintain a scheduling management system. Log all new information into a database and provide scheduled reports for coordination and reporting purposes.
• Interact with customers, patients, providers, and staff to coordinate pre-op surgery and post-appointment along with all follow-up appointments. Evaluate patients for surgery readiness to determine the appropriate OR and post-op timeframe. Analyze critical paths and constraints to determine the effect of schedule changes and recommend work-around.
• Manage daily add-ons and emergency cases and assist the team in developing and maintaining periodic status reports to keep management informed. Analyze to determine alternative courses of action or recovery on slipped schedules.
• Depending upon the location and assigned area of responsibility, the following duties may apply: Prepare patients for examinations including taking and recording vital signs, printing medication lists, and other tasks. Perform Point of Care (POC) testing on patients, maintain POC equipment and supplies, and maintain equipment/controls.
• May complete unit/department-specific duties and expectations as outlined in department documents.

Skills

Scheduling experience

Clerical skills

Education

High school diploma or equivalent

Job description

MU Health Care is seeking a Scheduling Coordinator to organize and maintain a scheduling system, coordinate pre-op and follow-up appointments, and adapt to emergencies in a fast-paced patient-centered environment.

The role requires strong communication, meticulous record-keeping, and teamwork with patients, providers and staff to ensure timely surgical scheduling and optimal patient experiences.