Ambulatory Practice Manager II: Patient Experience Lead

University of Rochester; New York (NY); On-site; USD 58,000 - 78,000; Full time

Job summary

University of Rochester in Canandaigua, NY is seeking a healthcare operations professional to oversee an ambulatory practice with 12 to 19 exam rooms. You will promote efficiency, quality patient experience, and financial performance, while leading non-clinical staff in a collaborative environment.

Responsibilities include scheduling, staff supervision, payroll input, and ensuring registration, pre-verification, and compliance processes.

Responsibilities

• Manages an ambulatory practice with 12 to 19 exam rooms.
• Promotes operational efficiency, high quality care, and strong financial performance.
• Directs staff and handles performance management for non-clinical staff.

Job description

University of Rochester in Canandaigua, NY is seeking a healthcare operations professional to oversee an ambulatory practice with 12 to 19 exam rooms. You will promote efficiency, quality patient experience, and financial performance, while leading non-clinical staff in a collaborative environment.

Responsibilities include scheduling, staff supervision, payroll input, and ensuring registration, pre-verification, and compliance processes.