Ambulatory Practice Manager: Endocrinology & ID

Munson Healthcare; Traverse City (MI); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Munson Healthcare is seeking a highly collaborative, patient-centered Practice Manager to lead operations across our Endocrinology and Infectious Disease practices in Traverse City. This leadership role drives daily operations, staffing, scheduling, budgeting, and revenue cycle oversight to deliver exceptional patient care and support a high-performing team.

The position requires a bachelor’s degree or equivalent leadership experience and strong interpersonal and organizational skills, with

Qualifications

• Bachelor’s degree preferred; or 4+ years of progressive leadership experience in ambulatory medical setting.
• Strong interpersonal and organizational abilities; capable of working independently and collaboratively.
• Knowledge of medical terminology, EMR systems, coding, insurance billing, scheduling, data entry, and multi-line phone systems.
• Experience collaborating across physician practices to improve quality and operation.

Responsibilities

• Operational Leadership: Direct daily operations of assigned physician practice/program, including staff management, provider coordination, scheduling, and workflow optimization to ensure patient access, efficiency, and productivity goals are met.
• Financial & Performance Management: Develop and monitor budgets, oversee financial performance, and use metrics to drive operational and revenue outcomes.
• Revenue Cycle & Compliance: Maximize front-end revenue processes and collaborate with billing teams to improve accuracy.
• People & Patient Experience: Lead HR functions including hiring, coaching, and performance management; maintain patient satisfaction scores.

Skills

Leadership

Interpersonal skills

Organizational abilities

Education

Bachelor’s degree or 4+ years leadership experience

Tools

EMR systems

Coding

Scheduling software

Job description

Munson Healthcare is seeking a highly collaborative, patient-centered Practice Manager to lead operations across our Endocrinology and Infectious Disease practices in Traverse City. This leadership role drives daily operations, staffing, scheduling, budgeting, and revenue cycle oversight to deliver exceptional patient care and support a high-performing team.

The position requires a bachelor’s degree or equivalent leadership experience and strong interpersonal and organizational skills, with