Ambulatory Practice Leader - Operations & Growth

Massachusetts General Hospital; Newton (MA); On-site; USD 66,000 - 96,000; Full time

Job summary

Mass General Brigham Cancer Institute in Newton-Wellesley Hospital is seeking an experienced Practice Manager to oversee the daily operations of a busy ambulatory practice. You will lead administrative and clinical support teams, ensure smooth day-to-day operations, and help create an exceptional experience for patients and staff.

As a key member of the leadership team, you will partner with physicians, clinical leaders, and administrative colleagues to support operational excellence, staff

Qualifications

• Education: Bachelor's Degree in a related field; experience may substitute for degree.
• 5–7 years of supervisory experience in a healthcare setting.
• 5–7 years of healthcare environment experience.

Responsibilities

• Lead daily operational activities of the ambulatory practice.
• Supervise administrative and clinical support staff.
• Manage staffing, scheduling, and coverage for patient care.
• Recruit, hire, onboard, and develop team members.
• Coach staff to support performance and career growth.
• Ensure policy, HIPAA, and training compliance.
• Identify opportunities to improve processes and efficiency.
• Monitor practice performance metrics and drive improvements.
• Partner with leadership on budgeting and resource management.
• Oversee payroll processes and accurate timekeeping.
• Collaborate with multidisciplinary teams to meet goals.
• Provide leadership support and coverage as needed.

Skills

Office software

Communication

Leadership

Time management

Analytical skills

Billing knowledge

Adaptability

Education

Bachelor's degree

Job description

Mass General Brigham Cancer Institute in Newton-Wellesley Hospital is seeking an experienced Practice Manager to oversee the daily operations of a busy ambulatory practice. You will lead administrative and clinical support teams, ensure smooth day-to-day operations, and help create an exceptional experience for patients and staff.

As a key member of the leadership team, you will partner with physicians, clinical leaders, and administrative colleagues to support operational excellence, staff