Ambulatory Pharmacy Technician - Patient Assistance

Carle Health; Champaign (IL); On-site; USD 25,000 - 41,000; Full time

Job summary

Carle Health is seeking an Ambulatory Rx Assistance Pharmacy Technician to provide prescription assistance across ambulatory settings, including infusion suites, clinics, and discharge. This role blends pharmacy and billing with case management to support patients’ access to medications.

Responsibilities include assessing patient needs, coordinating with insurers and care teams, enrolling patients in medication assistance programs, and documenting activities in EPIC.

Qualifications

• Pharmacist technician certification required.
• Licensed in Illinois within 60 days of license application.
• Experience in pharmacy billing or case management a plus.

Responsibilities

• Assess patient situation for prescription assistance needs and provide resources.
• Submit prescription prior authorizations to health insurance providers.
• Coordinate with community agencies, insurance companies and pharmacies.
• Document interactions and work completed in EPIC per policy.
• Collaborate with RN Care Coordinator, Social Work, pharmacists and care team.
• Identify and enroll qualified patients in medication assistance programs.
• Execute logistics of assistance programs (replenishment, copay cards, coupons, etc.).
• Monitor posting of payments and reimbursements; report metrics timely.

Skills

Certified Pharmacy Technician

Licensed Pharmacy Technician

Job description

Carle Health is seeking an Ambulatory Rx Assistance Pharmacy Technician to provide prescription assistance across ambulatory settings, including infusion suites, clinics, and discharge. This role blends pharmacy and billing with case management to support patients’ access to medications.

Responsibilities include assessing patient needs, coordinating with insurers and care teams, enrolling patients in medication assistance programs, and documenting activities in EPIC.