Pharmacy Access & Care Coordination Specialist

Advocate Health; Charlotte (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

Advocate Health seeks a pharmacy technician to help chronic disease patients obtain affordable medications and assist with scheduling for the pharmacy team; other technician duties are expected.

You will work closely with pharmacists, technicians, and clinic practices to support patients in acquiring prescribed medications, with emphasis on accuracy, regulatory compliance, and compassionate service.

Qualifications

• 3 years of experience in health care, insurance, pharmacy, or medical background.
• Experience helping low income patients access prescription medications.
• Excellent customer and telephone service and communications skills.

Responsibilities

• Assist chronic disease patients with obtaining prescription medications at affordable costs.
• Schedule patients for the pharmacy team and coordinate with care providers.
• Maintain accurate records and comply with policies and standards.
• Collaborate with pharmacists, technicians, and clinic practices to support patient care.
• Adapt to specialized tasks and contribute to site/system standardization while protecting privacy.

Skills

Excellent communication

Critical thinking

Problem solving

Mathematical ability

Medical terminology

Confidentiality

Organizational skills

Customer service

Education

High school diploma or GED

Associate’s Degree in Pharmacy Technology

Tools

Epic

Excel

Job description

Advocate Health seeks a pharmacy technician to help chronic disease patients obtain affordable medications and assist with scheduling for the pharmacy team; other technician duties are expected.

You will work closely with pharmacists, technicians, and clinic practices to support patients in acquiring prescribed medications, with emphasis on accuracy, regulatory compliance, and compassionate service.