Ambulatory Care Coordinator

UMass Memorial Health; Worcester (MA); On-site; USD 28,846 - 40,322; Full time

Job summary

UMass Memorial Health is seeking an administrative professional for ambulatory care to support patient scheduling, billing and coordination with clinicians. The role emphasizes accuracy in data entry, patient interaction, and timely handling of insurance and pre-authorization tasks.

This position requires attention to detail, strong communication, and the ability to work in a fast-paced healthcare environment from 8a-5p, Monday through Friday.

Qualifications

• Requires ability to use specialized applications software and computer systems.
• Must be multifunctional and able to work under stressful situations.
• Exhibits professional behavior and excellent communication and human relations skills.
• Preferred: knowledge of medical terminology and office procedures.

Responsibilities

• Perform a variety of administrative duties for patients in ambulatory/office settings.
• Verify patient demographics and insurance information; collect co-payments when applicable.
• Schedule and coordinate appointments, tests, and referrals; prepare materials for clinicians.

Skills

Multitask under pressure

Use of specialized software

Professional communication

Education

High School Diploma

Associate/Bachelor’s degree (preferred)

Tools

Medical terminology (preferred)

Job description

UMass Memorial Health is seeking an administrative professional for ambulatory care to support patient scheduling, billing and coordination with clinicians. The role emphasizes accuracy in data entry, patient interaction, and timely handling of insurance and pre-authorization tasks.

This position requires attention to detail, strong communication, and the ability to work in a fast-paced healthcare environment from 8a-5p, Monday through Friday.