Ambulatory Patient Service Trainee - Float

Cleveland Clinic; Florida; On-site; USD 19,000 - 25,000; Full time

Job summary

Cleveland Clinic Weston Hospital is seeking a Patient Service Specialist Trainee to join the Ambulatory Team in Weston, FL. You will support front-end operations, assist with appointment scheduling, registrations, and insurance verifications, while training across multiple specialty areas.

The role emphasizes patient-first service, teamwork, and adherence to the HEART model to resolve issues and enhance the patient experience.

Qualifications

• Minimum: High School Diploma or GED.
• Strong customer service experience (paid, volunteer, or school).
• Ability to input data in Windows PC applications; basic math for co-pays.

Responsibilities

• Answer and triage calls; calendar support.
• Obtain authorizations and referrals; schedule appointments.
• Patient registration, insurance verification, and co-pay collection.

Skills

Customer service experience

Excellent communication

Organizational skills

Data entry / typing

Teamwork

Education

High School Diploma or GED

Associate’s Degree

Enrollment in HOSA / OJT program

Tools

Windows PC

MyChart navigation

Job description

Cleveland Clinic Weston Hospital is seeking a Patient Service Specialist Trainee to join the Ambulatory Team in Weston, FL. You will support front-end operations, assist with appointment scheduling, registrations, and insurance verifications, while training across multiple specialty areas.

The role emphasizes patient-first service, teamwork, and adherence to the HEART model to resolve issues and enhance the patient experience.