Ambulatory Patient Experience & Flow Coordinator

Moffitt Cancer Center; Tampa (FL); On-site; USD 35,000 - 54,000; Full time

Job summary

Moffitt Cancer Center in Tampa, FL seeks an Ambulatory Patient-Care Coordinator to create a welcoming environment, guide patients, and ensure smooth lobby flow across campuses. The role demands initiative, problem-solving, and collaboration between support services and nursing staff to strengthen patient relationships.

The position emphasizes patient access, mobility support, and active participation in patient experience initiatives within a leading cancer center.

Qualifications

• Minimum education: High School Diploma or GED.
• Preferred education: Associate's Degree.
• Licensure: Basic Life Support (BLS) certification required.

Responsibilities

• Design strategies and improve patient flow and lobby operations across all facilities.
• Provide hands-on assistance with mobility needs, lifts, transfers, and device transport per safety protocols.
• Communicate effectively to align staff, enhance patient experience, and support interdisciplinary collaboration.

Skills

Verbal and written communication

Customer focus

Problem solving

Interpersonal skills

Team coordination

Clinician relations

Service recovery

Conflict resolution

Time management

Education

High School Diploma/GED

Associate's Degree

BLS Certification

Job description

Moffitt Cancer Center in Tampa, FL seeks an Ambulatory Patient-Care Coordinator to create a welcoming environment, guide patients, and ensure smooth lobby flow across campuses. The role demands initiative, problem-solving, and collaboration between support services and nursing staff to strengthen patient relationships.

The position emphasizes patient access, mobility support, and active participation in patient experience initiatives within a leading cancer center.