Ambulatory Patient Access Specialist (Float) Flexible Hours

Nationwide Children's Hospital; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children’s Hospital is seeking a Float Position in Columbus to greet and register patients, answer calls, and schedule appointments. The role involves collecting demographics, insurance and physician information, and ensuring eligibility and pre-certification requirements are met.

Responsibilities include maintaining open communication with clinical staff, assisting in onboarding new employees, and delivering excellent customer service in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• Associate’s Degree preferred.
• CPR certification may be required by position as determined by manager.
• One year of health care experience preferred.

Responsibilities

• Greets and registers patients and answers telephone calls.
• Interviews and registers patients in registration areas.
• Obtains demographic, insurance, and physician information on registrations.
• Screens customer data to confirm insurance eligibility and pre-certification requirements.
• Assists in shadowing/precepting new employees as needed.

Skills

Customer service

Administrative skills

Computer skills

Education

High school diploma

Associate degree

Job description

Nationwide Children’s Hospital is seeking a Float Position in Columbus to greet and register patients, answer calls, and schedule appointments. The role involves collecting demographics, insurance and physician information, and ensuring eligibility and pre-certification requirements are met.

Responsibilities include maintaining open communication with clinical staff, assisting in onboarding new employees, and delivering excellent customer service in a fast-paced environment.