Ambulatory Patient Access Specialist

University of Rochester; Geneseo (IL); On-site; USD 26,000 - 36,000; Full time

Job summary

The University of Rochester is seeking a Patient Access / Registration specialist to support ambulatory care patients at the Dansville site. You will greet patients, verify identities, collect demographic data, enter information into the EMR, and manage the revenue cycle tasks associated with a billable service.

Responsibilities include scheduling, pre-registration, coordinating referrals, answering calls, and ensuring smooth patient flow.

Qualifications

• Medical terminology knowledge preferred.
• Demonstrates commitment to patient-centered care and customer satisfaction.
• Accurate data entry and records management.
• Ability to work with HIPAA compliance and PHI protection.

Responsibilities

• Greet and assist patients, verify identity using two identifiers, and guide them to the correct provider.
• Collect demographic and financial information; enter into EMR and revenue cycle systems.
• Pre-register patients and schedule visits; coordinate referrals and ancillary testing.
• Answer phones, route calls, and provide information to minimize inquiry volume.
• Edit registration data, support charge reconciliation, and ensure accurate scheduling and documentation.

Skills

Medical terminology

Customer service

Data entry

ICARE values

Education

High School diploma

Vision Care 1/2/3 courses

Tools

EMR (Electronic Medical Record)

RIM (Revenue Cycle/Patient Access)

Job description

The University of Rochester is seeking a Patient Access / Registration specialist to support ambulatory care patients at the Dansville site. You will greet patients, verify identities, collect demographic data, enter information into the EMR, and manage the revenue cycle tasks associated with a billable service.

Responsibilities include scheduling, pre-registration, coordinating referrals, answering calls, and ensuring smooth patient flow.