Ambulatory Medical Assistant & Front Desk Pro

NorthBay Healthcare Group; Napa (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

NorthBay Health in Napa seeks a Medical Assistant I / Patient Services Representative to provide front- and back-office support in ambulatory practices. Duties include reception, registration, appointment scheduling, insurance verification, and medical records management, with direct patient care under supervision.

The ideal candidate brings customer-service experience, basic medical terminology knowledge, and strong communication skills; ability to manage multiple tasks in a fast-paced

Qualifications

• High school diploma or equivalent preferred.
• Some college business or computer coursework preferred.
• Coursework in medical terminology preferred.
• Graduate from an accredited Medical Assistant program.
• Program or additional classwork in medication administration required.

Responsibilities

• Provide front- and back-office support within ambulatory practices.
• Reception, registration, appointment scheduling, insurance verification, and medical records management.
• Deliver direct patient care in ambulatory settings under supervision of a licensed physician.
• Distribute workload among staff and patients as needed to support smooth clinic operations.
• Collaborate with nursing and medical staff to ensure high-quality patient care.”

Skills

Customer engagement

Medication administration

Healthcare environment

Ambulatory care

Communication

Medical terminology

Time management

Record management

Education

High school diploma

Medical Assistant program

Medication administration coursework

Medical terminology coursework

Some college coursework

Job description

NorthBay Health in Napa seeks a Medical Assistant I / Patient Services Representative to provide front- and back-office support in ambulatory practices. Duties include reception, registration, appointment scheduling, insurance verification, and medical records management, with direct patient care under supervision.

The ideal candidate brings customer-service experience, basic medical terminology knowledge, and strong communication skills; ability to manage multiple tasks in a fast-paced