Ambulatory Front Desk Specialist

Bassett Healthcare Network; New York (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Bassett Healthcare Network is seeking an Ambulatory Office Assistant I to serve as the first point of contact for patients, delivering excellent customer service and supporting ambulatory teams. The role emphasizes accurate data collection, appointment scheduling, and clear communication with nurses and providers.

The position involves scheduling, registration, insurance verification, and patient education, with emphasis on a smooth patient experience and efficient clinic operations across the

Responsabilidades

• Greets patients warmly at the front desk and provides a courteous, friendly experience.
• Schedules outpatient appointments and coordinates with providers to optimize care flow.
• Collects demographic and insurance information to ensure accurate registration and revenue capture.
• Handles phone calls with a professional three-part greeting and timely follow-up messages.
• Assists with registration and navigation through MyBassett and other patient portals.

Descripción del empleo

Bassett Healthcare Network is seeking an Ambulatory Office Assistant I to serve as the first point of contact for patients, delivering excellent customer service and supporting ambulatory teams. The role emphasizes accurate data collection, appointment scheduling, and clear communication with nurses and providers.

The position involves scheduling, registration, insurance verification, and patient education, with emphasis on a smooth patient experience and efficient clinic operations across the