Ambulatory Front Desk Specialist

Bassett Healthcare Network; New York (NY); In loco; USD 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

Bassett Healthcare Network is seeking an Ambulatory Office Assistant I to be the first contact for patients, delivering courteous, efficient service and accurate scheduling within our ambulatory care teams.

You will support nurses and providers with patient information, communicate clearly, and help ensure timely revenue capture while maintaining high patient satisfaction through attentive, professional interactions.

Competenze

• High School Diploma or GED, preferred
• Minimum one year relevant work experience (Associates degree or higher may be substituted), required
• Customer service experience, preferred
• Medical Office Assistant or Medical Assistant, preferred
• BLS certification within 6 months of date of hire

Mansioni

• Greets and assists patients with courteous, friendly service.
• Schedules outpatient appointments and manages registrations.
• Verifies insurance eligibility and processes payments as needed.
• Performs front desk and clerical tasks to support clinics.
• Utilizes EMR system for messaging and documentation.

Conoscenze

Computer Skills

Customer Service

Time Management

Multi-Tasking

Communication

Formazione

High School Diploma or GED

Descrizione del lavoro

Bassett Healthcare Network is seeking an Ambulatory Office Assistant I to be the first contact for patients, delivering courteous, efficient service and accurate scheduling within our ambulatory care teams.

You will support nurses and providers with patient information, communicate clearly, and help ensure timely revenue capture while maintaining high patient satisfaction through attentive, professional interactions.