Ambulatory Clinical Clerical Tech Pediatrics

Spectrum Health; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program (Payactiv)

Discounts directory for everyday needs

Identity theft protection

Traditional and Roth retirement with 2

Staff education and career development

Job summary

Corewell Health in Grand Rapids seeks a team member to support pediatric medically complex care in outpatient settings, combining clinical duties with clerical tasks under RN or Provider supervision. You will coordinate appointments and prepare patients for visits.

The role focuses on coordinating care for pediatric patients and families, assisting with patient flow, and delivering value-driven health care services in a busy outpatient clinic environment. Daytime, full-time hours are provided.

Qualifications

• High School Diploma or equivalent.
• BLS certification required within 90 days.
• 2 years of insurance billing, access management, patient financial services, electronic health records, or lab service support experience.
• Preferred 2 years of clinical care experience.

Responsibilities

• Provide clinical and clerical support under supervision of an RN or Provider.
• Coordinate appointments and prepare patients for provider and navigator visits.
• Assist in delivering value-driven health care services in outpatient clinics.

Education

High School Diploma or equivalent

BLS Certification (within 90 days)

Tools

Electronic Health Records (EHR)

Lab Service/Support Systems

Job description

About Outpatient Clinics

Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

This team member will serve in a clinical and clerical role. The team members deliver quality patient care under the supervision of a Registered Nurse (RN) or Provider; they also provide clerical support in complex matters to assist in the delivery of value-driven health care services. They will work closely with pediatric medically complex care patients and their families to coordinate appointments, prepare the patient for their provider and navigator visit in the complex care clinic.

Qualifications

• High School Diploma or equivalent
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days
• 2 years of Insurance billing, access management, patient financial services, electronic health records, lab service support experience
• Preferred 2 years of clinical care experience

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 35 Michigan St NE - Grand Rapids Department Name Peds Specialty Medically Complex Care 35 Michigan HOPD - Grand Rapids Prof Svcs Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 5:00 p.m. Days Worked Monday to Friday Weekend Frequency N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community.

We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.

As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.