Clinic Operations Lead (Hybrid)

Massachusetts General Hospital; Boston (MA); Hybride; USD 30 000 - 43 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

401k retirement plan

Tuition reimbursement

Discounted MBTA pass

Résumé du poste

Mass General Brigham is seeking a Clinic Operations Supervisor at 15 Parkman Street in Boston. The role requires leadership of the clinic team, oversight of daily operations, and coordination of patient appointments to ensure high-quality care in a fast-paced environment.

The position emphasizes strong organizational and communication skills, supervisory experience, and proficiency with EHR systems. Onsite work with hybrid arrangements after a 90-day training period is provided, along with

Qualifications

• Leadership and people management experience in a healthcare setting.
• Experience supervising clinic staff and coordinating patient flow.
• Knowledge of EHR systems and medical terminology.

Responsabilités

• Supervise and mentor clinic support staff and clinicians.
• Oversee daily clinic operations for efficient patient flow.
• Coordinate appointments and patient care with providers.
• Implement clinic policies to improve efficiency.
• Train new staff and provide ongoing education.
• Handle patient inquiries and feedback to ensure satisfaction.

Connaissances

Leadership

Supervisory Experience

Communication

EHR Proficiency

Healthcare Terminology

Formation

Associate's Degree Healthcare Administration

Bachelor's Degree Healthcare Administration preferred

Outils

EHR Systems

Office Software

Description du poste

Mass General Brigham is seeking a Clinic Operations Supervisor at 15 Parkman Street in Boston. The role requires leadership of the clinic team, oversight of daily operations, and coordination of patient appointments to ensure high-quality care in a fast-paced environment.

The position emphasizes strong organizational and communication skills, supervisory experience, and proficiency with EHR systems. Onsite work with hybrid arrangements after a 90-day training period is provided, along with