Ambulatory Clinic Operations Manager

MedCura Health; Stone Mountain (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

MedCura Health in the United States seeks a Clinical Manager to provide operational leadership across multispecialty outpatient clinics. You will manage workflow, staff performance, and real-time problem solving, partnering with the Nurse Educator and Director of Clinical Quality to reinforce training and compliance.

Responsibilities include overseeing staffing, huddles, clinic flow, and provider support; mentoring supervisors and leads; ensuring standardized workflows and regulatory compliance;

Qualifications

• Active Georgia LPN/RN license or completion of an accredited Medical Assistant program.
• Minimum 3 years ambulatory care experience.
• Strong communication, leadership, and customer service skills.
• Demonstrated ability to build morale and lead mission-driven teams.

Responsibilities

• Oversee daily staffing, call-outs, and assignment distribution.
• Lead daily huddles and communicate priorities to clinical support teams.
• Ensure efficient clinic flow, timely rooming, and provider support.
• Maintain consistent workflows across multispecialty departments.
• Resolve workflow issues in real time and escalate concerns appropriately.
• Oversee hiring, onboarding, coaching, counseling, corrective action, performance reviews, and discharge of MA, PCT, and phlebotomy staff.
• Mentor Clinical Supervisors and MA Leads.
• Collaborate with the Nurse Educator to reinforce training and competency expectations.
• Ensure staff follow standardized workflows and maintain required competencies.
• Support operational compliance activities under the guidance of the Director of Clinical Quality.
• Maintain accurate logs, equipment checks, and documentation.
• Ensure providers receive consistent support from clinical support teams.
• Address provider concerns related to workflow or staff performance.
• Promote strong provider-clinical support collaboration.
• Partner with Patient Access, Quality, Behavioral Health, Dental, and Operations to ensure seamless patient flow.
• Participate in cross-department initiatives that improve patient experience.

Skills

LPN/RN license or MA program

Ambulatory care experience

Communication

Leadership

Customer service

Morale building

Staff management

Mentor Supervisors/MA Leads

Training & competency

Regulatory & quality

Provider support

Cross-department collaboration

Education

Active Georgia LPN/RN license or Medical Assistant program

Job description

MedCura Health in the United States seeks a Clinical Manager to provide operational leadership across multispecialty outpatient clinics. You will manage workflow, staff performance, and real-time problem solving, partnering with the Nurse Educator and Director of Clinical Quality to reinforce training and compliance.

Responsibilities include overseeing staffing, huddles, clinic flow, and provider support; mentoring supervisors and leads; ensuring standardized workflows and regulatory compliance;