Ambulatory Clinic Operations Manager

Intermountain Health; Heights (TX); On-site; USD 66,000 - 109,000; Full time

Job summary

Intermountain Health's Heights Clinic in Billings, MT seeks a clinic operations leader to oversee ambulatory services, patient access, scheduling, and reimbursement workflows. You will drive quality, service excellence, staffing, and regulatory compliance to support safe, high‑quality care.

You will collaborate with physician leadership, manage budgets, coach staff, and foster a culture focused on patient experience and safe, efficient clinic operations.

Qualifications

• Leadership in clinic operations and supervision of staff.
• Experience managing scheduling, staffing, and payroll processes.
• Experience in patient service, billing and regulatory compliance.

Responsibilities

• Oversee daily clinic operations and optimize workflows.
• Collaborate with hospital sites and physician leadership.
• Address patient questions and ensure satisfactory resolutions.
• Create and manage daily staffing schedules including float coverage.

Skills

Leadership

Supervisory experience

Education

High School Diploma

Bachelor's degree

Job description

Intermountain Health's Heights Clinic in Billings, MT seeks a clinic operations leader to oversee ambulatory services, patient access, scheduling, and reimbursement workflows. You will drive quality, service excellence, staffing, and regulatory compliance to support safe, high‑quality care.

You will collaborate with physician leadership, manage budgets, coach staff, and foster a culture focused on patient experience and safe, efficient clinic operations.