Ambulatory Clinic Operations Manager

Intermountain Health; Billings (MT); On-site; USD 47,000 - 72,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health in Billings, MT is seeking a Clinic Operations Leader to oversee ambulatory care operations, optimize clinic workflows, and ensure excellence in patient service and clinical support. This role focuses on budgeting, scheduling, staffing, and collaboration with physician leadership to meet organizational goals.

You will drive quality initiatives, patient safety programs, and HR activities, while ensuring regulatory compliance and smooth daily operations of the Heights Clinic.

Qualifications

• Minimum of a high school diploma; two years of supervisory experience required.
• Bachelor's degree may substitute for two years of experience; healthcare management experience preferred.

Responsibilities

• Oversee daily clinic operations and optimize workflows.
• Lead staffing, scheduling, and float coverage; manage prior authorizations and referrals.
• Collaborate with physician leadership and hospital partners to meet goals.
• Drive quality initiatives, patient safety, and patient experience improvements.
• Lead HR functions including interviewing, onboarding, performance reviews, and policy development.

Skills

Supervisory experience

Healthcare operations

Budgeting

Interpersonal communication

Education

High School Diploma

Bachelor's degree preferred

Job description

Intermountain Health in Billings, MT is seeking a Clinic Operations Leader to oversee ambulatory care operations, optimize clinic workflows, and ensure excellence in patient service and clinical support. This role focuses on budgeting, scheduling, staffing, and collaboration with physician leadership to meet organizational goals.

You will drive quality initiatives, patient safety programs, and HR activities, while ensuring regulatory compliance and smooth daily operations of the Heights Clinic.