Ambulatory Care Technician (Float) — Patient Flow Specialist

Northwestern Medicine; Gurnee (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

Northwestern Medicine is seeking an Immediate Care Technician - Float to support physicians and APPs by optimizing patient flow and preparing exam rooms. You will document vitals, assist with procedures, and coordinate referrals and discharges. The role requires MA or EMT certifications and BLS, with EMR experience preferred.

The position participates in a rotating float across clinics. Ideal candidates will have a high school diploma, 1–2 years ambulatory care exposure, and a professional,

Qualifications

• High school diploma or GED required.
• Current CMA/RMA/NCMA/CCMA/NRCMA or EMT certification required upon hire.
• Basic Life Support certification required.
• EMR experience preferred.
• College degree or health care interest preferred.
• 1–2 years ambulatory care experience preferred.

Responsibilities

• Assist physicians and APPs to facilitate patient flow.
• Prepare exam rooms and assist with vitals and patient prep.
• Assist with referrals, transfers and discharge processes.
• Maintain patient confidentiality and professional interactions.
• Float to all Immediate Care Clinics/Departments.
• Clean and prepare exam rooms for next patient.
• Adhere to safety and infection control protocols.

Education

High school diploma or GED

CMA (AAMA) certification

RMA (AMT) certification

NCMA (NCCT) certification

CCMA (NHA) certification

NRCMA (NAHP) certification

EMT – Paramedic

EMT – Basic

Basic Life Support (BLS)

Tools

Electronic Medical Record (EMR) system

Job description

Northwestern Medicine is seeking an Immediate Care Technician - Float to support physicians and APPs by optimizing patient flow and preparing exam rooms. You will document vitals, assist with procedures, and coordinate referrals and discharges. The role requires MA or EMT certifications and BLS, with EMR experience preferred.

The position participates in a rotating float across clinics. Ideal candidates will have a high school diploma, 1–2 years ambulatory care exposure, and a professional,