Ambulatory Care Support Associate

Yale New Haven Health; New Haven (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Yale New Haven Health seeks a dedicated Unlicensed Assistive Personnel applicant to join the clinical team. Under RN supervision, you will provide patient-centered care, prepare patients for visits, and assist with rooming and routine clinical tasks in a fast-paced setting.

Responsibilities include communicating with patients and families, documenting in EPIC, handling administrative duties, and supporting a safe, high-quality care environment.

Qualifications

• Demonstrates effective communication with patients, families, and staff.
• Ability to adjust priorities to patient care needs and service requirements.
• Maintains professional, tactful written and verbal communication.
• Adheres to scope of practice and team collaboration standards.

Responsibilities

• Provide patient-centered care under RN direction and assist with rooming process.
• Escort patients to exam/procedure rooms and prepare them for visits.
• Gather vital signs and perform routine clinical tasks as directed.
• Assist with documentation and transfer of patient records into EPIC.
• Support administrative tasks and maintain a safe, clean clinical environment.
• Collaborate with multi-disciplinary team to ensure quality patient care.

Skills

Communication

Flexibility

Interdisciplinary teamwork

Professional bedside manner

Education

High school diploma or GED

Postsecondary medical assisting program or Nursing Assistant Training

Job description

Yale New Haven Health seeks a dedicated Unlicensed Assistive Personnel applicant to join the clinical team. Under RN supervision, you will provide patient-centered care, prepare patients for visits, and assist with rooming and routine clinical tasks in a fast-paced setting.

Responsibilities include communicating with patients and families, documenting in EPIC, handling administrative duties, and supporting a safe, high-quality care environment.