Patient-Centered Care Associate – Outpatient Medical Team

Yale New Haven Health; New Haven (CT); On-site; USD 25,000 - 33,000; Full time

Job summary

Yale New Haven Health seeks a dedicated UAP to support patient-centered care under the direction of the Registered Nurse. Responsibilities include direct and indirect patient care and participation in the rooming process with standardized workflows.

Qualified candidates will have 12–18 months of related experience, a high school diploma or GED, and preferred postsecondary medical assisting training. Proficiency with EPIC and strong communication are essential.

Qualifications

• High school diploma or GED required; completion of a postsecondary medical assisting program preferred.
• Prefer current medical assisting credential acceptable to CT Department of Public Health.
• 12–18 months experience in medical assisting or related patient care setting.
• Ability to communicate effectively with patients, families, peers and interdisciplinary team.

Responsibilities

• Performs direct and indirect patient care under RN supervision.
• Obtains patient information and prepares for visits using rooming workflow.
• Interacts with patients and families to ensure comfort and understanding of care.
• Documents care and observations using electronic health records.

Skills

Patient Centered Care

Communication

Team Collaboration

Informatics

EPIC

Rooming Process

Education

High School Diploma or GED

Postsecondary medical assisting program

Tools

EPIC

Job description

Yale New Haven Health seeks a dedicated UAP to support patient-centered care under the direction of the Registered Nurse. Responsibilities include direct and indirect patient care and participation in the rooming process with standardized workflows.

Qualified candidates will have 12–18 months of related experience, a high school diploma or GED, and preferred postsecondary medical assisting training. Proficiency with EPIC and strong communication are essential.