Ambulatory Care & Scheduling Coordinator

CHRISTUS Health; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

CHRISTUS Health in San Antonio, TX is seeking an administrative support specialist for ambulatory and outpatients, handling scheduling, patient intake, and insurance verification. You will coordinate with providers, collect co-pays, and maintain precise records in a fast-paced clinic setting.

The role requires strong communication, multitasking, and familiarity with medical office terminology. This is a full-time position with business hours.

Qualifications

• 1+ year of customer service experience required.
• Proficient with software and computer systems.
• Knowledgeable of business office terminology and procedures.
• Ability to multitask and work under stressful situations.
• Effective written and verbal communication skills.
• Experience with medical office terminology preferred.

Responsibilities

• Receives and directs phone calls from patients and physician offices.
• Schedules patients for treatment by multiple providers and tests.
• Prioritizes appointments to foster optimum patient care and efficient use of resources.
• Handles urgent patient care calls and may alert providers to concerns.
• Greets patients for scheduled and urgent appointments and procedures.
• Verifies patient demographic and insurance information.
• Collects co-payments from patients upon arrival when applicable.
• Obtains signatures of consent for treatment and insurance/billing info.
• Collaborates with insurers to obtain prior-authorizations as needed.
• Follows guidelines to ensure pre-authorization and referrals are obtained.
• Verifies eligibility for procedures or tests.
• Maintains accurate records, logs, and related information.

Skills

Customer service experience

Software proficiency

Office terminology

Multitasking under pressure

Communication skills

Medical terminology familiarity

Education

High School Diploma or GED

Job description

CHRISTUS Health in San Antonio, TX is seeking an administrative support specialist for ambulatory and outpatients, handling scheduling, patient intake, and insurance verification. You will coordinate with providers, collect co-pays, and maintain precise records in a fast-paced clinic setting.

The role requires strong communication, multitasking, and familiarity with medical office terminology. This is a full-time position with business hours.