Ambulatory Care Coordinator, Care Coordination, Baptist Metro

Baptist Health System, Inc.; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Baptist Medical Center in Jacksonville, FL is seeking an Ambulatory Care Coordinator to join our team in a full-time, daytime office setting. This role supports patients and families in advance care planning, working closely with the healthcare team to align care with patient goals.

Ideal candidates have 1–3 years RN hospital experience, 1–2 years case management experience, ASN degree, and BLS certification.

Qualifications

• Associate’s Degree in Nursing (ASN) required.
• Basic Life Support (BLS) certification required.

Responsibilities

• Collaborate with patients and families to plan and discuss advance care planning.
• Engage with patients to understand end-of-life goals and preferences.
• Develop personalized care plans aligned with patient wishes and medical needs.
• Provide compassionate, patient-centered support to patients and families during challenging times.
• Ensure accurate documentation of care and communications.

Education

ASN

BLS

Job description

About Baptist Health

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville’s only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children’s Hospital.

Baptist Medical Center is looking for an Ambulatory Care Coordinator to join our team in Jacksonville, FL. This is a Full-Time days opportunity working in office Monday through Friday. This position is located at Baptist Metro Square.

As an Ambulatory Care Coordinator, you will be responsible for:

• Collaborating with patient and their families to facilitate discussions around advance care planning.
• Engage with patients to understand their end-of life goals and preferences.
• Work closely with the healthcare team to develop personalized plan of care that aligns with the patient’s wishes and medical needs.
• Maintain a compassionate and patient-centered approach, providing emotional support and guidance to patients and their families during what can be a challenging time.
• Accurate documentation.

Experience Requirements:

1-2 years Case Management

1-3 years RN Hospital experience

Education & Credential Requirements:

Associate’s Degree in Nursing (ASN)

Basic Life Support (BLS)

Primary Location:

Downtown - 841 Building841 Prudential drJacksonville, FL 32207United States of America