Ambulatory Care Coordination Specialist

bronsonhg; Wisconsin; On-site; USD 38,000 - 46,000; Full time

Job summary

Bronson Healthcare Group in Kalamazoo is seeking an Ambulatory Support Assistant to help coordinate care across outpatient services. You will assist with scheduling appointments, referrals, and patient communications to keep care teams aligned and patients informed.

The role emphasizes compassionate service, strong organizational skills, and adherence to care protocols while supporting both providers and patients in a busy ambulatory setting.

Qualifications

• High school diploma or GED and at least 2 years in health care or human services.
• Strong customer service focus and excellent communication.
• Ability to manage multiple tasks in a busy ambulatory setting.

Responsibilities

• Care coordination includes connecting patients with care team members and resources.
• Schedule medical appointments for hospital follow-up and care team.
• Assist with referrals, forms, and insurance verification as needed.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

HIPAA/compliance awareness

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Bronson Healthcare Group in Kalamazoo is seeking an Ambulatory Support Assistant to help coordinate care across outpatient services. You will assist with scheduling appointments, referrals, and patient communications to keep care teams aligned and patients informed.

The role emphasizes compassionate service, strong organizational skills, and adherence to care protocols while supporting both providers and patients in a busy ambulatory setting.