Ambulatory Care Coordination Specialist

Bronson Healthcare; Port Clinton (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Bronson Healthcare in Kalamazoo seeks an Ambulatory Support Assistant to assist Ambulatory Care Management and primary care teams with administrative tasks, scheduling follow-ups, referrals, and form completion.

The role supports patients through care coordination, connects patients to resources, and helps optimize health status while following standard work and confidentiality; requires a high school diploma and 2 years healthcare experience; CHW/CNA preferred.

Qualifications

• High school diploma or GED with at least 2 years in healthcare or human services.
• CHW or CNA certification, or related degree preferred.
• Experience in a healthcare setting with adult and pediatric patients is desirable.

Responsibilities

• Coordinate care across settings and assist with scheduling hospital follow-ups and referrals.
• Assist with forms, appointments, and patient resource connections.
• Serve as liaison between patients, providers, and community resources.
• Maintain documentation and protect patient confidentiality.

Skills

Customer service

Effective communication

Data entry

Multitasking

Education

High school diploma or GED

CHW certification or CNA certification preferred

Associate or Bachelor's degree in healthcare or related field preferred

Tools

Epic

Job description

Bronson Healthcare in Kalamazoo seeks an Ambulatory Support Assistant to assist Ambulatory Care Management and primary care teams with administrative tasks, scheduling follow-ups, referrals, and form completion.

The role supports patients through care coordination, connects patients to resources, and helps optimize health status while following standard work and confidentiality; requires a high school diploma and 2 years healthcare experience; CHW/CNA preferred.