Ambulatory Care Access & Process Improvement Lead

U.S. Department of Veterans Affairs; Big Spring (TX); On-site; USD 90,000 - 116,000; Full time

Job summary

U.S. Department of Veterans Affairs' Veterans Health Administration in Texas seeks a Health System Specialist (Associate Group Practice Manager).

The role provides support to the Ambulatory Care Operations Director and Group Practice Manager, focusing on access to care across the facility and CBOCs. You will review policies, lead process-improvement initiatives using LEAN and Six Sigma, integrate data analytics, forecast staffing, and help allocate resources to optimize outpatient services.

Qualifications

• No educational substitution at this grade level.

Responsibilities

• Provides access-related consultative services to review and develop guidance and policies for standardized processes.
• Reviews and evaluates processes to determine effectiveness and efficiency for local proposals.
• Promotes system-wide training plans to optimize local use of ambulatory care services.
• Works with Veteran Experience Officers to evaluate patient and family access concerns.
• Leads data analytics integration and continuous process improvement using LEAN, Six Sigma, and related methodologies.
• Represents Group Practice Management on clinical access issues with internal and external groups.
• Forecasts staffing impact and formulates budget recommendations for outpatient services to optimize access to care.

Skills

LEAN

Six Sigma

Data analytics

Process improvement

Job description

U.S. Department of Veterans Affairs' Veterans Health Administration in Texas seeks a Health System Specialist (Associate Group Practice Manager).

The role provides support to the Ambulatory Care Operations Director and Group Practice Manager, focusing on access to care across the facility and CBOCs. You will review policies, lead process-improvement initiatives using LEAN and Six Sigma, integrate data analytics, forecast staffing, and help allocate resources to optimize outpatient services.