Ambulatory Behavioral Health Operations Lead

Advocate Health; Wauwatosa (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

Advocate Health is seeking an experienced administrator to supervise non-physician staff and oversee day-to-day operations of the medical group, including reception, scheduling, accounting, and medical records. You will coordinate staff deployment across offices and ensure policy compliance and effective service for patients.

The role requires a Bachelor's in Health Care Administration and about 3 years in a similar medical practice, with strong leadership, communication, and organizational

Qualifications

• Bachelor's Degree in Health Care Administration or related field.
• Typically requires 3 years of experience in a similar medical practice setting which should include a thorough knowledge of physician billing, accounting and general medical office procedures.

Responsibilities

• Supervises the day-to-day activities of non-physician staff, ensuring a high level of productivity.
• Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas.
• Schedules non-physician staff ensuring that staff is appropriately deployed among offices.
• Functions as a liaison between non-physician staff and physicians to ensure effective service for patients.
• Establishes and maintains effective working relationships with group physicians.
• Oversees the day-to-day processing of accounts payable by preparing payment requests, obtaining proper authorization and ensuring that payments are made on a timely basis.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Skills

Staff supervision

Leadership

Communication

Interpersonal skills

Problem solving

Organization

Customer service

Conflict resolution

Team building

Education

Bachelor's Degree in Health Care Administration

Tools

Billing software

Office suite

Job description

Advocate Health is seeking an experienced administrator to supervise non-physician staff and oversee day-to-day operations of the medical group, including reception, scheduling, accounting, and medical records. You will coordinate staff deployment across offices and ensure policy compliance and effective service for patients.

The role requires a Bachelor's in Health Care Administration and about 3 years in a similar medical practice, with strong leadership, communication, and organizational