Ambulance Communications Dispatcher — 24/7 EMS Dispatch

County Emergency Communications; Winfield (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Winfield, TX is seeking Emergency Medical Dispatchers to join the team. You will receive calls involving illness, injury and other medical emergencies, verify locations, collect details, and determine response priorities using approved protocols.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma or equivalent is commonly required, CPR certification is often required, and EMT or paramedic credentials are not

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universal requirements)

Job description

County Emergency Communications in Winfield, TX is seeking Emergency Medical Dispatchers to join the team. You will receive calls involving illness, injury and other medical emergencies, verify locations, collect details, and determine response priorities using approved protocols.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma or equivalent is commonly required, CPR certification is often required, and EMT or paramedic credentials are not