Emergency Medical Dispatcher – 24/7 Call Center & Dispatch

Emergency Telecommunicator Services; Winfield Township (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Winfield, PA, is seeking qualified candidates for a EMS communications role. The position involves handling emergency calls, confirming locations, and applying protocol-based instructions to coordinate rapid ambulance responses.

Applicants may need Emergency Medical Dispatcher (EMD) certification or CPR certification, with potential sponsorship for training. The role may include overnight or rotating shifts, and adherence to strict privacy and quality

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher (EMD) certification

CPR certification

Job description

Emergency Telecommunicator Services in Winfield, PA, is seeking qualified candidates for a EMS communications role. The position involves handling emergency calls, confirming locations, and applying protocol-based instructions to coordinate rapid ambulance responses.

Applicants may need Emergency Medical Dispatcher (EMD) certification or CPR certification, with potential sponsorship for training. The role may include overnight or rotating shifts, and adherence to strict privacy and quality