Assistant Store Manager: Lead Teams, Elevate Service

Citi Trends, Inc.; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Opportunities for continued growth

Job summary

Citi Trends, Inc. is seeking an Assistant Store Manager in Jacksonville, FL to support daily store operations and lead a team.

You will work closely with the Store Manager to drive sales, ensure a great customer experience, and assist with hiring, onboarding, and development of store associates. The role emphasizes coaching, staffing, and maintaining operational excellence in a fast-paced retail environment.

Qualifications

• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Customer-focused execution and operational accountability.

Responsibilities

• Support daily store operations to ensure sales goals and customer experience standards are met.
• Monitor sales activity and guide associates to deliver excellent customer service.
• Assist with inventory control, transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies and standards.
• Supervise and support store staff in sales, inventory, cash handling, and service.
• Assist with hiring, onboarding, and training support for associates.
• Help maintain staffing levels through recruiting and retention efforts.
• Provide coaching and performance feedback to team members.

Skills

Communication

Organizational skills

People leadership

Flexible schedule

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking an Assistant Store Manager in Jacksonville, FL to support daily store operations and lead a team.

You will work closely with the Store Manager to drive sales, ensure a great customer experience, and assist with hiring, onboarding, and development of store associates. The role emphasizes coaching, staffing, and maintaining operational excellence in a fast-paced retail environment.