Ambassador Team Lead

SeaWorld; Orlando (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Park discounts on food

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld is seeking enthusiastic Ambassadors at Discovery Cove Orlando to help create joy, excitement, and lasting memories for guests from around the world. You will help maintain safety, train teammates, ensure compliance with regulations, and support daily park operations while delivering high standards of guest service and cleanliness.

This role requires flexible shifts, strong communication, and the ability to stand for long periods.

Qualifications

• Leadership experience preferred.
• Excellent written and verbal communication skills.
• Strong computer and MS Office skills.
• Experience with cash handling is a plus.

Responsibilities

• Ensure a safe environment for ambassadors, guests, and animals.
• Provide training, feedback and coaching to ambassadors.
• Ensure compliance to state/federal regulations, park policies, and procedures.
• Maintain cleanliness and conduct quality inspections across assigned areas.
• Respond to guest and ambassador needs and report status to supervisors.

Skills

Leadership experience

Excellent written and verbal komunik?

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

SeaWorld is seeking enthusiastic Ambassadors at Discovery Cove Orlando to help create joy, excitement, and lasting memories for guests from around the world. You will help maintain safety, train teammates, ensure compliance with regulations, and support daily park operations while delivering high standards of guest service and cleanliness.

This role requires flexible shifts, strong communication, and the ability to stand for long periods.