Ambassador Supervisor: Training, Safety & Guest Experience

United Parks & Resorts; Orlando (FL); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free park admission

Discounts on park admission and passes

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and Give-aws

Descrizione del lavoro

SeaWorld Parks & Entertainment in Orlando is seeking Ambassadors to ensure a safe environment for guests and animals while delivering memorable experiences. This role emphasizes training and coaching, maintaining cleanliness, and supporting park operations.

You will handle cash, assist with ride testing, and respond to guest needs, requiring strong communication, leadership, and the stamina to work outdoors in a busy park setting.

Competenze

• High school diploma or equivalent preferred.
• Leadership experience preferred.
• Excellent written and verbal communication skills.
• Ability to work outdoors and stand for long periods.

Mansioni

• Maintain a safe environment for ambassadors, guests, and animals.
• Develop on-the-job training and coaching for ambassadors.
• Ensure compliance with state/federal regulations and park policies.
• Maintain cleanliness and conduct quality inspections.
• Respond to guest and ambassador needs; resolve issues.
• Assist in opening/closing procedures and cash handling.
• Assist in ride testing and safety checks.

Conoscenze

Leadership experience

Public speaking

Customer service

Cash handling

Excellent communication

Outdoors work

CPR/AED training

Formazione

High school diploma or equivalent

Bachelor's degree preferred

Strumenti

Microsoft Office

Point-of-sale systems

Descrizione del lavoro

SeaWorld Parks & Entertainment in Orlando is seeking Ambassadors to ensure a safe environment for guests and animals while delivering memorable experiences. This role emphasizes training and coaching, maintaining cleanliness, and supporting park operations.

You will handle cash, assist with ride testing, and respond to guest needs, requiring strong communication, leadership, and the stamina to work outdoors in a busy park setting.