Ambassador Lead, Guest Services & Training

SeaWorld; Orlando (FL); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Free park admission

Discounts on park admission for family

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and giveways

Résumé du poste

SeaWorld Orlando is seeking enthusiastic Ambassadors to ensure a safe environment for guests, ambassadors, and animals. You will develop OJT programs, coach teammates, and enforce park policies while maintaining cleanliness and coordinating daily operations.

Ideal candidates have strong communication skills, basic computer proficiency, and availability across varying shifts. Previous cash handling and guest service experience are a plus.

Qualifications

• High school diploma or equivalent preferred.
• Leadership experience preferred.
• Possession or pursuit of a bachelor’s degree preferred.
• Excellent computer skills, ability to work multiple selling systems preferred.
• Previous cash handling experience preferred.

Responsabilités

• Ensure a safe environment for ambassadors, guests, and animals.
• Develop on-the-job training (OJT) for ambassadors with feedback and coaching.
• Ensure compliance with state/federal regulations and park policies.
• Create and maintain unit’s team rotation grid.
• Maintain park cleanliness and conduct quality inspections of areas.

Connaissances

Leadership

Public speaking

Customer service

Computer skills

Formation

High school diploma or equivalent

Bachelor’s degree preferred

Outils

Microsoft Office

POS/selling systems

Description du poste

SeaWorld Orlando is seeking enthusiastic Ambassadors to ensure a safe environment for guests, ambassadors, and animals. You will develop OJT programs, coach teammates, and enforce park policies while maintaining cleanliness and coordinating daily operations.

Ideal candidates have strong communication skills, basic computer proficiency, and availability across varying shifts. Previous cash handling and guest service experience are a plus.