Ambassador Services Coordinator

United Parks & Resorts; Williamsburg (VA); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets for family/f

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens Williamsburg is seeking a Part-Time Ambassador Services Coordinator to greet Ambassadors and guests, assist with uniform requests, and manage basic sewing tasks and inventory. The role splits time between customer service and sewing duties, including light repairs and hemming, with duties at the counter and back-of-house operations.

The position requires weekend/holiday availability, the ability to lift up to 30 pounds, and proficiency with Outlook/Excel.

Qualifications

• Must be 18 years of age or older.
• Exceptional customer service skills.
• Strong attention to detail and multitasking.
• Basic computer skills (Outlook, Excel, database programs).
• Able to lift, push and pull up to 30 pounds.

Responsibilities

• Greet Ambassadors and guests enthusiastically.
• Answer questions and resolve issues politely.
• Assist Ambassadors with uniform requests and online orders.
• Measure and fit uniforms.
• Hem pants and repair uniform items as needed.
• Operate a register and process credit/debit transactions.
• Keep assigned areas clean and organized.
• Receive deliveries and update stock in inventory system.

Skills

Customer service

Multitasking

Basic computer skills

Data entry

Tools

Outlook

Excel

Job description

Part-Time Ambassador Services Coordinator

Busch Gardens Williamsburg is looking for an Ambassador Services Coordinator to help us uniform both BGW and WCUSA Ambassadors. An ideal candidate would possess proficient sewing skills, with the ability to hem pants and repair uniform items when necessary. Candidates will split their time between sewing and working at the counter.

You will:

• Enthusiastically greet and interact with all Ambassadors and their guests
• Answer questions and resolve issues politely and professionally
• Assist new and current Ambassadors with uniform requests, including orders submitted online
• Measure and fit uniforms according to Ambassador's needs
• Work under time constraints to meet reasonable demands of Ambassadors and/or operation of the parks
• Accept deliveries, update stock levels and uniform information in inventory tracking database
• Hem pants and repair uniform items when necessary, working with sewing machines and sewing by hand when necessary
• Launder, fold and sort uniform pieces by size
• Operate a register, and accurately process credit/debit only transactions
• Keep all assigned areas clean and organized
• Practice safe work habits including the use of ladders and proper lifting techniques
• Other duties assigned by management

What it takes to succeed:

• Must be 18 years of age or older
• Exceptional customer service
• Strong attention to detail and multitasking
• Understand basic computer programs (outlook, excel, database programs)
• Ability to work in a dynamic work environment with people from a diversity of backgrounds
• Flexible availability, including weekends and holidays
• Able to lift, push and pull a minimum of 30 pounds several times throughout a scheduled shift, this includes overhead lifting/reaching
• Climb ladders and stand for long periods of time
• Flexibility to perform varied duties

Compensation: 12.77 USD

The perks of the position:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We're also committed to helping ambitious people achieve their professional best. We're always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.