Ambassador Scheduling Specialist

Entertainment Places; San Diego (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Flexible Spending Accounts

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment in San Diego is seeking enthusiastic Ambassadors to support workforce planning and scheduling. You will analyze labor utilization, produce daily reports, and help determine staffing levels across departments while maintaining accuracy and compliance with policy.

You will train ambassadors on labor management applications and serve as the scheduling creator/editor for individual departments, working a flexible schedule in a fast-paced environment.

Qualifications

• Scheduling experience required.
• Experience with line schedule management preferred.
• MS Office (Excel/Access) familiarity preferred.
• Three months experience with TMM applications preferred.
• High level of attention to detail and accuracy.
• Strong written and verbal English communication.

Responsibilities

• Support workforce planning and scheduling with clear, accurate reporting.
• Work in a team and share findings with leadership at multiple levels.
• Analyze labor patterns and identify trends for improvements.
• Standardize daily labor usage reports and distribute them internally.
• Help determine optimal staffing levels based on budget and priorities.
• Produce schedules and maintain accuracy per company policy.
• Provide support to operational management teams and trainers.
• Serve as scheduling creator/editor for departments.

Skills

Scheduling

MS Excel

MS Access

TMM

English proficiency

Attention to detail

Communication

Education

High School Diploma or equivalent

Tools

MS Office

EXCEL

ACCESS

TMM applications

Job description

SeaWorld Parks & Entertainment in San Diego is seeking enthusiastic Ambassadors to support workforce planning and scheduling. You will analyze labor utilization, produce daily reports, and help determine staffing levels across departments while maintaining accuracy and compliance with policy.

You will train ambassadors on labor management applications and serve as the scheduling creator/editor for individual departments, working a flexible schedule in a fast-paced environment.