Ambassador Programs Lead

SeaWorld; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

SeaWorld in Orlando is seeking enthusiastic Ambassadors to ensure a safe environment for guests, ambassadors, and animals. You will coach and develop ambassadors, manage merchandise flow between the warehouse and parks, and oversee inventory, quality checks, and cleanliness.

Role requires 18+, high school diploma, CPR, forklift certification, and strong communication. This entry-level position offers hands-on leadership exposure in a vibrant theme park setting.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Must pass CPR training/certification.
• Must obtain forklift certification.

Responsibilities

• Ensure a safe environment for ambassadors, guests, and animals.
• Develop ambassadors through training, feedback, and coaching.
• Maintain flow of goods and merchandise between the warehouse, staff, and external clients for the parks.
• Receive, check-in, price mark (if applicable), store and transport resale merchandise and supplies used by the parks.
• Record and dispose of non-salable merchandise.
• Maintain accurate temperature logs.
• Provide front-line leadership in policies, procedures, personnel, security and safety of all warehouse and receiving locations.
• Suggest changes (improvements) in policies and procedures relating to assigned area of responsibility.
• Take accurate and timely stock counts as needed to maintain a balanced flow of goods.
• Minimize loss of company property and/or merchandise due to damage or theft.
• Assist with maintaining cleanliness of warehouse, including extensive detail cleaning.
• Perform other duties as assigned.

Skills

Excellent written and verbal comms

Multi-tasking in fast-paced env

Physical stamina

Team leadership potential

Education

High school diploma or equivalent

Tools

Microsoft Office

Forklift operation

CPR training

Job description

SeaWorld in Orlando is seeking enthusiastic Ambassadors to ensure a safe environment for guests, ambassadors, and animals. You will coach and develop ambassadors, manage merchandise flow between the warehouse and parks, and oversee inventory, quality checks, and cleanliness.

Role requires 18+, high school diploma, CPR, forklift certification, and strong communication. This entry-level position offers hands-on leadership exposure in a vibrant theme park setting.