Ambassador Team Lead — Warehouse & Guest Experience

United Parks & Resorts; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family/f

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events and drawings

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors to join the team at our Orlando location. You will help maintain a safe environment for guests, ambassadors, and animals while developing staff through coaching and training.

The role involves warehouse duties, inventory control, and ensuring accurate flow of goods between departments and external clients. Requirements include at least 18 years old, a high school diploma, valid driver’s license, proficiency with Microsoft Office,

Qualifications

• Minimum 18 years of age and a high school diploma or equivalent.

Responsibilities

• Ensure a safe environment for ambassadors, guests, and animals.
• Develop ambassadors through training, feedback and coaching.
• Maintain flow of goods and merchandise between warehouse, internal support staff and external clientele.
• Receive, check-in, price mark, store and transport resale merchandise.
• Record and dispose of non-salable merchandise.
• Maintain temperature logs.
• Provide front-line leadership support in policies, personnel, security and safety.
• Suggest policy/procedure improvements.
• Perform stock counts to balance flow of goods.
• Minimize loss of company property and merchandise.
• Assist with cleanliness and other duties as assigned.

Skills

Communication skills

Multi-tasking

Adaptability

Leadership experience

Able to stand for long periods

Education

High school diploma or equivalent

Bachelor’s degree preferred

CPR certification

ServSafe Food Manager certification

Tools

Microsoft Office

SAP

Forklift certification

Job description

SeaWorld Parks & Entertainment is seeking enthusiastic Ambassadors to join the team at our Orlando location. You will help maintain a safe environment for guests, ambassadors, and animals while developing staff through coaching and training.

The role involves warehouse duties, inventory control, and ensuring accurate flow of goods between departments and external clients. Requirements include at least 18 years old, a high school diploma, valid driver’s license, proficiency with Microsoft Office,