Amazon Connect Developer

Navatech; Maryland; On-site; USD 83,000 - 131,000; Full time

Job summary

Navatech in Woodlawn, MD is seeking an Amazon Connect Developer for a long-term onsite contract. You will design and implement solutions within the ServiceNow environment and integrate AWS, Connect, Node.js, Python or Java to improve call routing and messaging.

The role requires hands-on experience with large enterprise frameworks and a candidate who has lived/worked in the U.S. recently. Onsite work and a multi-stage interview process are included.

Qualifications

• Experience with AWS Cloud platform and Amazon Connect in enterprise environments.
• Experience designing and developing within the ServiceNow environment.
• Proficiency in Node.js, Python or Java for backend development.

Responsibilities

• Provide recommendations for enhancing existing operations and updates.
• Support and enhance processes based on new requirements or upgrades.
• Facilitate requirements gathering and document requirements.
• Design and develop solutions within the ServiceNow environment.
• Experience with large enterprise frameworks and AWS/Connect integration.

Skills

AWS Cloud

Amazon Connect

Node.js

Python

Java

Call routing

Messaging

Tools

ServiceNow

Node.js

Python

Java

AWS

Job description

Amazon Connect Developer
Woodlawn, MD (Onsite for 5 days)
Long-Term Contract

Interview Process: Virtual 1st round + In-Person Interview

Note: Candidate must have lived/worked in the U.S. for the last 3 years

Job description

• Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
• Support and enhance existing processes based on new requirements or upgrades
• Facilitate requirements gathering, review and document requirements
• Design and develop solutions within the ServiceNow environment
• All other duties as assigned or directed
• Experience working with large enterprise frameworks
• Hands-on experience working with AWS Cloud platform
• Hands-on experience working with Amazon Connect
• Experience using Node.js, Python or Java for development
• Experience in designing call routing & messaging