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Zoho is seeking an experienced Amazon Connect Developer in Baltimore to design, develop, and deploy sophisticated contact-center solutions using AWS services.
You will implement IVR, ACD, and skill-based routing, build workflows with Lambda, Lex, and DynamoDB, and collaborate with teams to meet requirements.
Baltimore, United States
Job Title: Amazon Connect Developer
Location: WL, MD - Local candidates only
Work Arrangement: Onsite, 5 days/week
Interview: Virtual
Clearance: Must be able to obtain/maintain Public Trust
Job Description: Seeking an experienced Amazon Connect Developer with strong AWS Cloud and contact-center development experience. The candidate will design, develop, implement, and enhance Amazon Connect solutions, including IVR, ACD, skill-based routing, messaging, and call-routing workflows.
Required Skills: