Amazon Account Manager - Growth & Ops Lead

GigaBrands; United States; Remote; USD 75,000 - 110,000; Full time

Job summary

GigaBrands in the United States is seeking an operational lead to keep 10–15 Amazon brand accounts healthy, happy, and unblocked daily. You report to the Brand Manager and collaborate with a PPC Specialist and Graphic Designer to move fast.

You’ll own listing content, creative assets, catalog health, client updates, and growth strategy, coordinating across teams to deliver consistent, high-quality results for every account.

Responsibilities

• Day-to-day Seller Central operations across all assigned accounts
• Resolve suppressed ASINs, catalog errors, and Seller Support cases
• Monitor Buy Box %, pricing anomalies, inventory levels (FBA/AWD), ratings, and account health
• Handle technical queries and operational updates; keep Brand Manager in the loop
• Prepare biweekly client decks, track wins, and maintain 30/60/90 day account strategies
• Run SKU-level profitability analyses and surface margin improvement opportunities
• Keep daily capacity workload up to date in ClickUp; capture actions with due dates
• Develop growth strategies aligned with client goals; coordinate with PPC on TACoS targets
• Submit daily check-ins and weekly summaries; build and maintain SOPs for AM-related processes

Job description

GigaBrands in the United States is seeking an operational lead to keep 10–15 Amazon brand accounts healthy, happy, and unblocked daily. You report to the Brand Manager and collaborate with a PPC Specialist and Graphic Designer to move fast.

You’ll own listing content, creative assets, catalog health, client updates, and growth strategy, coordinating across teams to deliver consistent, high-quality results for every account.