Amazon Ads Account Manager - Growth & Retention

Personio

Village of Hempstead (NY)

Hybrid

USD 70,000 - 110,000

Full time

8 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Hybrid work

Apple devices

Regular team events

International team

Claude Premium Subscription

Job summary

BidX in the United States is seeking an Account Manager to own a portfolio of Amazon Ads clients from onboarding through renewal. You will collaborate with our Customer Growth Managers, Support, and Product teams to ensure every client gains real value beyond a dashboard and becomes a trusted partner.

This client-facing, outcomes-driven role is measured by retention, campaign performance, and responsiveness when attention is needed.

Qualifications

2+ years in account management, client success, or similar client-facing role.
Working knowledge of Amazon Advertising and core metrics (ACOS/TACOS/ROAS) and Seller Central/Amazon.
Ads console experience is a strong plus.
Comfortable owning outcomes and proactive communication.
Proficient in English; German a nice add-on.

Responsibilities

Manage a portfolio of Amazon advertising accounts from onboarding through renewal.
Monitor campaign performance and proactively flag issues or opportunities.
Translate performance data into clear, actionable recommendations for stakeholders.
Handle escalations and keep clients informed throughout.
Maintain CRM records (HubSpot) and task tracking (ClickUp).
Identify upsell and expansion opportunities within your book of business.
Collaborate with Product on feature gaps and represent client voice internally.
Support onboarding of new accounts with the onboarding specialist.