Room Service Server

White Lodging Services, Inc.; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

DailyPay

Health insurance

PTO with rollover

Wellness tools

Referral bonuses

401(k) with company match

Tuition reimbursement

Hotel room discounts

Leadership development

Job summary

White Lodging Services, Inc. is hiring a Room Service Server at Kimpton Santo in San Antonio, TX. You will stock, set up and deliver all food and beverage orders to guest rooms, while delivering exemplary hospitality.

The role favors a positive attitude and strong communication. Previous experience is not required; a high school diploma or GED is preferred. Candidates should be able to stand long periods and work weekends, nights, and holidays.

Qualifications

• Passion for service with a positive, can-do attitude.
• Team-player mindset and ability to work under pressure.
• Excellent communication and listening skills.
• Previous hospitality experience preferred but not required.
• High school diploma or GED preferred.
• Ability to stand for long periods; weekend/night/holiday availability.

Responsibilities

• Stock, set up, and deliver all food and beverage orders to guest rooms.
• Provide exemplary hospitality and maintain a neat, sanitary appearance.
• Know hotel services and menu items; answer guest questions accurately.
• Act as an ambassador of the establishment with professional appearance.
• Respond to guest needs and concerns to ensure a quality experience.
• Perform other duties as assigned.

Skills

Hospitality

Customer service

Communication

Team player

Flexibility

Stress management

Education

High school diploma or GED

Job description

Description

Summary

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Location: Kimpton Santo

Responsibilities

What you'll do

• The room service server will stock, set-up, and deliver all food and beverage orders and property amenities to guest rooms.
• Anticipate guest needs and offer exemplary hospitality. Exhibit professionalism and friendliness always
• Retrieve all food and beverage trays from the floors to maintain a neat and sanitary appearance.
• Be knowledgeable of all services provided within the hotel and all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Listen for and respond to customer needs, issues, or concerns to ensure a quality experience for all guests.
• Perform other duties as assigned.

What you'll bring

• The room service server will have a passion for service with a positive, can-do attitude
• A team-player mindset
• Ability to handle high volume and work under pressure
• Excellent communication and listening skills
• Previous experience preferred, but not required
• High school diploma or GED preferred
• The ability to stand for long periods of time. Must be available to work weekends, nights, and holidays as necessary.

Other information

• DailyPay option
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.