AM Lead Server: Lead Service, Train Team, Delight Guests

Hyatt Hotels Corporation; Houston (TX); Sur place; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

401K with company match

Free room nights

Free parking

Generous PTO

Headspace wellbeing

Retail discounts

Résumé du poste

Hyatt Hotels Corporation seeks an enthusiastic AM – Lead Server in Houston to guide a busy service team and deliver outstanding guest experiences at Perseid. This working-leader role blends table service with on-the-floor leadership, training, and real-time problem solving.

You will mentor servers, ensure standards, and collaborate with culinary and FOH teams to maintain quality, speed, and guest satisfaction across shifts.

Qualifications

• 2+ years of serving experience; upscale or high-volume experience preferred.
• Strong communication and interpersonal skills.
• Ability to lead by example with professionalism and teamwork.

Responsabilités

• Provide warm, attentive service to all guests and seat/serve per standards.
• Greet guests, manage reservations, and assist during peak periods.
• Train new servers on service standards and POS usage.
• Maintain cleanliness and organization of dining areas and service stations.
• Support inventory counts and restocking as needed.

Connaissances

Leadership

Customer service

Communication

Training & mentoring

Outils

POS systems

Description du poste

Hyatt Hotels Corporation seeks an enthusiastic AM – Lead Server in Houston to guide a busy service team and deliver outstanding guest experiences at Perseid. This working-leader role blends table service with on-the-floor leadership, training, and real-time problem solving.

You will mentor servers, ensure standards, and collaborate with culinary and FOH teams to maintain quality, speed, and guest satisfaction across shifts.