Guest Experience Executive Leader - Service & Engagement

Target; Houston (TX); On-site; USD 64,000 - 128,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid sick leave

Paid holidays

Paid vacation

Job summary

Target is seeking a Service & Engagement Executive Team Leader to drive guest experience and store performance in Houston, TX. You will lead a team across guest services, checklanes, pickup, and drive up orders, ensuring quick, friendly, and accurate service while upholding brand standards and safety.

The role requires a 4-year degree or equivalent, strong communication, and business acumen, with the ability to coach, analyze data, and execute store priorities.

Qualifications

• 4-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Strong business acumen.
• Ability to manage conflict and hold others accountable.
• Relates well with all levels of the organization.

Responsibilities

• Deliver guest experience commitments.
• Lead and develop a guest-first team culture.
• Drive total store sales and loyalty programs.
• Plan staffing to support peak times and events.
• Train, coach and develop team members.
• Ensure safety, compliance and process adherence.

Skills

Degree or equivalent

Interpersonal communication

Business acumen

Conflict management

Cross-functional collaboration

Analytical thinking

Tech savvy

Time management

Adaptability

Education

4-year degree or equivalent experience

Job description

Target is seeking a Service & Engagement Executive Team Leader to drive guest experience and store performance in Houston, TX. You will lead a team across guest services, checklanes, pickup, and drive up orders, ensuring quick, friendly, and accurate service while upholding brand standards and safety.

The role requires a 4-year degree or equivalent, strong communication, and business acumen, with the ability to coach, analyze data, and execute store priorities.