Dining Experience Lead A Ma Maniére Atlanta / Pittsburgh / Houston

The Whitaker Group; Pittsburgh (Allegheny County); On-site; USD 50,000 - 65,000; Full time

Job summary

The Whitaker Group is seeking a Dining Experience Lead to guide the front-of-house team in delivering luxury hospitality standards in Pittsburgh. This role involves leading daily operations, mentoring staff, and ensuring personalized service for guests.

The ideal candidate will support service flow, maintain dining room standards, and handle guest relations effectively. Join us to create memorable dining experiences within a team-oriented environment.

Responsibilities

• Lead daily floor operations and service flow.
• Support and mentor servers, hosts, and service assistants.
• Ensure all guests receive attentive, personalized, and seamless service.
• Maintain dining room readiness, ambiance, and service standards.
• Assist with guest relations, issue resolution, and VIP service moments.
• Collaborate with culinary and beverage leadership to ensure cohesive execution.

Job description

Dining Experience Lead
A Ma Maniére Atlanta / Pittsburgh / Houston

(Lead Server)

Overview

The Dining Experience Lead guides the front‑of‑house team in delivering exceptional, detail‑driven service that reflects the brand’s luxury hospitality standards.

Key Responsibilities

• Lead daily floor operations and service flow
• Support and mentor servers, hosts, and service assistants
• Ensure all guests receive attentive, personalized, and seamless service
• Maintain dining room readiness, ambiance, and service standards
• Assist with guest relations, issue resolution, and VIP service moments
• Collaborate with culinary and beverage leadership to ensure cohesive execution