AM Housekeeping Supervisor

Mt. Olympus Resort & Theme Park; Wisconsin Dells (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

On Demand Pay

Free Waterpark Passes

Flexible Schedules

Full Time / Part Time / Seasonal

Employee discounts

Employee of the month

401K and Paid Time Off

Job summary

Mt. Olympus Resort in Wisconsin Dells is hiring a full-time Housekeeping Supervisor to oversee the cleaning of guest rooms and coordinate team members during the morning shift.

The role combines hands-on cleaning duties with leadership, ensuring guests experience spotless accommodations and timely service. Qualified candidates should work quickly and thoroughly, maintain friendly guest interactions, and train new staff.

Qualifications

• Dependable team player with reliability and consistency.
• Ability to thrive in a fast-paced hotel environment.
• Must be available on weekends and holidays.
• Previous housekeeping and supervisory experience preferred.

Responsibilities

• Supervise and support the housekeeping team during the morning shift.
• Assign daily work and ensure rooms are cleaned on time.
• Inspect guest rooms to meet cleanliness standards.
• Train new employees and provide guidance to staff.
• Coordinate with Front Desk and Maintenance to ensure rooms are ready for guests.
• Report maintenance issues and follow up to resolve them.
• Monitor supplies and request replacements as needed.
• Respond to guest requests and resolve concerns professionally.
• Ensure safety procedures and company policies are followed.

Skills

Dependable teammate

Fast-paced environment

Weekend/holiday availability

Supervisory experience

Job description

Mt. Olympus Resort in Wisconsin Dells is hiring a full time Housekeeping Supervisor.

This position is responsible for cleaning rooms and supervising team members during guest stays and after they have checked out. Qualified candidates need to be able to work quickly and thoroughly. The Room Attendant/ Housekeeping Supervisor must be pleasant and friendly to all guests and address any problems and/or special requests. Pay based on experience - up to $18.00/hour. Schedule: 9:30 am - 4:30 pm * Schedule may vary based on hotel occupancy.

• Supervise and support the housekeeping team during the morning shift
• Must be available to work weekends and holidays, with required availability on Sundays
• Assign daily work and ensure rooms are cleaned on time
• Inspect guest rooms to ensure they meet hotel cleanliness standards
• Train new employees and provide guidance to the housekeeping staff
• Work with the Front Desk and Maintenance teams to ensure rooms are ready for guests
• Report maintenance issues and follow up to ensure they are resolved
• Monitor housekeeping supplies and request replacements when needed
• Respond to guest requests and resolve housekeeping concerns professionally
• Ensure employees follow safety procedures and company policies
• Assist with cleaning duties when needed and perform other tasks assigned by management
• Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and properly store flammable materials
• Other duties as assigned.

Housekeeping Supervisor Qualifications:

• Dependable team worker
• Able to work in a fast - paced environment
• Able to work weekends and holidays
• Previous Housekeeping and Supervisory experience preferred

AM Hotel Housekeeping Supervisor – Duties & Responsibilities

• Supervise and support the housekeeping team during the morning shift
• Must be available to work weekends and holidays, with required availability on Sundays
• Assign daily work and ensure rooms are cleaned on time
• Inspect guest rooms to ensure they meet hotel cleanliness standards
• Train new employees and provide guidance to the housekeeping staff
• Work with the Front Desk and Maintenance teams to ensure rooms are ready for guests
• Report maintenance issues and follow up to ensure they are resolved
• Monitor housekeeping supplies and request replacements when needed
• Respond to guest requests and resolve housekeeping concerns professionally
• Ensure employees follow safety procedures and company policies
• Assist with cleaning duties when needed and perform other tasks assigned by management
• Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and properly store flammable materials
• Other duties as assigned.

Housekeeping Supervisor Qualifications:

• Dependable team worker
• Able to work in a fast - paced environment
• Able to work weekends and holidays
• Previous Housekeeping and Supervisory experience preferred

What We Offer:

• On Demand Pay- Get Paid the Same Day you Work!
• Fun and Exciting Work Environment!
• FREE Waterpark Park & Theme Park Passes (based on resort occupancy)
• Flexible Schedules!
• Full Time, Part Time and Seasonal Positions
• Employee discounts on hotel rooms, retail and food
• Employee of the month programs
• Company-wide outings
• Employee Referral Program
• Full Time Employees are Eligible for Benefits:
• Health Insurance, Dental Insurance, FSA Health & FSA Dependent Care after 60 Days of Employment
• 401K and Paid Time Off after 1 Year of Employment

For more information about our property: Visit our Website