AM Host: Create Memorable Guest Experiences & Reservations

Kimpton Hotel Monaco Pttsbrg; Pittsburgh (Allegheny County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Room discounts

Flexible scheduling

Paid time off

Medical, dental, and vision insurance

Job summary

Kimpton Hotel Monaco Pittsburgh is seeking a friendly host/hostess to welcome guests, coordinate reservations, and seat guests with warmth and efficiency. You will serve as an ambassador for the restaurant, learn the menu, and maintain a gracious frontline presence in a fast-paced setting.

Previous customer service or hospitality experience is preferred. A flexible schedule including weekends and holidays is required; food handler certification is a plus. We offer room discounts and benefits.

Qualifications

• Prior customer service or hospitality experience preferred.
• Ability to prioritize multiple tasks in a dynamic environment.
• Ability to learn, retain, and present menu and allergy information to guests.

Responsibilities

• Greet restaurant guests and provide information about the area.
• Accurately book reservations and seating for guests.
• Maintain clean and organized host stand and paperwork.
• Take room service orders when applicable and assist servers as needed.
• Support guests and staff to ensure a memorable dining experience.

Skills

Customer service

Hospitality

Multitasking

Menu & allergy knowledge

Communication skills

Flexible schedule

Education

Food Handler Certification

Tools

POS system

Reservation system

Job description

Kimpton Hotel Monaco Pittsburgh is seeking a friendly host/hostess to welcome guests, coordinate reservations, and seat guests with warmth and efficiency. You will serve as an ambassador for the restaurant, learn the menu, and maintain a gracious frontline presence in a fast-paced setting.

Previous customer service or hospitality experience is preferred. A flexible schedule including weekends and holidays is required; food handler certification is a plus. We offer room discounts and benefits.