AM Host

Ale Emporium Greenwood; Greenwood (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Ale Emporium Greenwood in Greenwood, IN is seeking an AM Host to be the first face guests see when they walk in. You will help create a warm, welcoming atmosphere in a fast-paced dining environment.

Responsibilities include greeting and seating, managing waitlists, communicating wait times, coordinating with front-of-house, and assisting with phone inquiries. This role emphasizes a friendly, punctual, guest-first attitude and is ideal for those who enjoy teamwork and upbeat service.

Qualifications

• Experience in hosting, customer service, or front-of-house is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet and seat guests in a friendly, timely, and professional manner.
• Manage waitlists and reservations to ensure smooth seating flow during morning and lunch service.
• Communicate wait times accurately and keep guests informed.
• Coordinate with front-of-house staff to monitor table availability and turnover.
• Maintain a clean and organized host stand and entrance area.
• Answer incoming phone calls and assist with to-go order inquiries.
• Provide menus and assist guests with any initial questions or needs.

Skills

Customer service

Multitasking

Communication

Team player

Job description

About the Role

Ale Emporium Greenwood is looking for a friendly and energetic AM Host to be the first face guests see when they walk through our doors! If you love creating a warm, welcoming atmosphere and thrive in a fast-paced restaurant environment, this is the perfect opportunity for you.

Responsibilities

• Greet and seat guests in a friendly, timely, and professional manner
• Manage waitlists and reservations to ensure smooth seating flow during morning and lunch service
• Communicate wait times accurately and keep guests informed
• Coordinate with front-of-house staff to monitor table availability and turnover
• Maintain a clean and organized host stand and entrance area
• Answer incoming phone calls and assist with to-go order inquiries
• Provide menus and assist guests with any initial questions or needs

Requirements

• Prior hosting, customer service, or front-of-house restaurant experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and stay organized in a high-volume environment
• Positive, outgoing attitude with a guest-first mindset
• Reliable, punctual, and a strong team player
• Availability for AM shifts, including weekends and holidays, Monday through Friday, 10am to 5pm

About Us

Ale Emporium Greenwood is a beloved local dining destination in Greenwood, IN, known for its laid-back atmosphere, great food, and extensive drink selection. Guests keep coming back for the friendly service and welcoming vibe that makes every visit feel like home. Our team is our greatest asset, and we're proud to offer a fun, supportive workplace where hospitality professionals can grow.