AM Food Runner: Morning Service with Meals & Benefits

Valor Hospitality Partners, LLC; Franklin (TN); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

The Harpeth Hotel in Franklin, TN, is seeking AM Food Runners to deliver food to guests in a friendly, professional and knowledgeable manner and to act as liaison between front of house and back of house to ensure smooth delivery. AM shifts are from 7am to 3pm.

This full-time role offers a 5-day work week with schedule flexibility to accommodate school hours or family needs, with pay ranging from $17 to $20 per hour and daily shift meals and beverages.

Qualifications

• High school education or equivalent experience.
• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Communicate information and hotel services to management, staff and guests.

Responsibilities

• Ensure tables are cleaned and set in a timely manner to effectively serve our guests, maintaining table settings by removing finished courses, clearing and organizing dirty dishes, glasses and silverware and maintaining a clean and sanitary bussing station.
• Complete all restocking and cleaning duties as instructed.
• Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
• Maintain cleanliness standards in restaurant, wait-station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
• Present a clean and professional appearance at all times.
• Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Perform other duties as assigned, requested or deemed necessary by management.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

The Harpeth Hotel in Franklin, TN, is seeking AM Food Runners to deliver food to guests in a friendly, professional and knowledgeable manner and to act as liaison between front of house and back of house to ensure smooth delivery. AM shifts are from 7am to 3pm.

This full-time role offers a 5-day work week with schedule flexibility to accommodate school hours or family needs, with pay ranging from $17 to $20 per hour and daily shift meals and beverages.